Achieving these goals requires a proper technology foundation - one that supports agility, speed, accuracy, reporting and analysis. Unfortunately, in most organizations, this technology foundation is absent. In fact, most companies today manage sales compensation programs with Excel spreadsheets and Access databases.
As a result, sales executives are handcuffed by slow, rigid, and unsophisticated systems that provide no strategic value, and sales representatives are frustrated and de-motivated by delays, errors, and uncertainties in their commission payments.
The result is the Performance Gap. The Performance Gap is the delta between the performance results executives expect from their sales compensation programs . . .